Membership Program

Any questions regarding membership and the points system, please direct message us on Facebook @myfloroma！

1.Can I still earn points if I have not registered as member? 

You need to be a member to earn points, so remember to register！

 

2. Why do I earn no points after purchase? 

Please make sure that you are logged in before making a purchase, then the system will automatically transfer points to your account. if you did forget to log in, please contact us, and we can arrange points to be transfer back to your account manually.

 

3. Is there a limit for exchanging coupons?

You will automatically receive a discount code after trading in points. Discount code can be used once only. Each purchase is limited to one discount code. You can use points to exchange multiple discount codes, but you will not be able to use them all in one purchase.

 

4. Is there an expiry date for the points？

If your account is inactive for one year （e.g. making purchase or exchanging points), your points will reset to zero, so remember to exchange your points!

 

5. Is there a minimum spending limit for using a discount coupon?

No. There is no minimum spending limit, but remember that you can only use one coupon per purchase