Membership Program

Any questions regarding membership and the points system, please direct message us on Facebook @florom.global！

1.Can I still earn points if I have not registered as member? 

You need to be a member to earn points, so remember to register!  We have 100Points welcome gift for new joiners now!

2. Why do I earn no points after purchase? 

Please make sure that you are logged in before making a purchase, then the system will automatically transfer points to your account. If you did forget to log in, please contact us, and we can arrange points to be transfer back to your account manually.

3. How can I earn points?

You could earn points by several ways:

Spending: Every USD$1 spending = 1points

Sign up as member: 100points

On your birthday: 100points

Follow us on Instagram = 50points

Share on Facebook = 50points

Like on Facebook = 50points

4. What to do with the points?

You could redeem Cash Dollar with points! Every 20points can exchange USD$1, and directly deduct on your next order!

*min. purchase amount = USD30

5. Can I choose to use how much cash dollar for each order?

Yes, of course! You could decide how much points to be used for redemption.

6. Is there a limit for exchanging cash dollars?

You will automatically receive a discount code after trading in points. Discount code can be used once only. Each purchase is limited to one discount code. You can use points to exchange multiple discount codes, but you will not be able to use them all in one purchase.

 

7. Is there an expiry date for the points？

If your account is inactive for one year （e.g. making purchase or exchanging points), your points will reset to zero, so remember to exchange your points from time to time!

8. How can I receive the birthday offer？

Remember to fill in your birthdate data at least 1 month before your birthday, otherwise system will not be able to send out the offer this year!